KOREA RENTAL CAR · CUSTOMER GUIDE
Important information before pickup
Official pickup and rental information for customers in Korea.
Original International Driving Permit (IDP)
Please bring all three original documents:
- Passport
- Domestic Driver's License
- Original Paper International Driving Permit (IDP)
📷 BEFORE PICKUP — PRE-CHECK REQUIRED
Please send us a clear photo of your IDP before pickup.
We check IDPs in advance because we frequently encounter invalid, incorrect or unusable documents at pickup.
- Confirm your documents before arrival
- Prevent unexpected pickup issues
- Reduce processing and waiting time
- Complete vehicle pickup more quickly
Please send your IDP photo in your messenger group as soon as possible
after receiving the pickup message.
⚠ IMPORTANT — NOT VALID FOR PICKUP
Digital IDP
Photo
Copy
Scanned Document
These documents are NOT accepted for vehicle pickup.
Only the original paper IDP is valid.
🚫 Without an original paper IDP,
vehicle pickup is NOT possible.
vehicle pickup is NOT possible.
Meeting locations
Select the correct guide for your airport, terminal or Seoul meeting point.
✈ Incheon Airport
Terminal 1
1F, Indoor Gate 12
View meeting guide
Terminal 2
1F, Indoor Gate 3
View meeting guide
Golden Tulip Hotel
Unseo Station · Exit 1
View meeting guide
Please send a message in your messenger group immediately after completing immigration and collecting your luggage.
Please do not contact us when the aircraft lands.
✈ Gimpo Airport
Please send a message in your messenger group immediately after arriving at the terminal.
🏙 Seoul Downtown
Head Office
View location information
View meeting guide
Seoul Station
4F Parking Lot
View meeting guide
Please let us know your expected arrival time approximately 30 minutes before arriving.
Rental agreement
Please review the rental agreement before pickup.
View rental agreement PDF
During rental
Please contact us immediately through your messenger group for an accident,
warning light, flat tire, vehicle problem, extension request or schedule change.
Messenger group
Please use the messenger group created for your reservation.
Pickup, return, emergencies, schedule changes and other questions will be handled there.