STEP 1
Enter the Arrivals Hall
Your arrival exit may be A, B, C, D, E or F depending on the flight. After customs, enter the public hall and stay indoors.
Direction guide only. Follow the actual overhead EXIT 12 signs.
Follow these instructions after immigration and baggage collection.
Your arrival exit may be A, B, C, D, E or F depending on the flight. After customs, enter the public hall and stay indoors.
Walk to Gate 12 on the first floor. Please stay inside the terminal.

Send a message and a photo of yourself or the surrounding area in the messenger group so we can find you quickly.
Our staff member will find you near Gate 12 and guide you to the vehicle.
You may send an IDP photo in advance for document preparation, but the original paper IDP is mandatory at pickup.
Please wait indoors near Gate 12 after sending your message and location photo.